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Returns & replacements

14 day return policy

if you would like to return your map:

  • Email within 14 days of receipt of your order
  • We will issue a returns number
  • Return the goods within 30 days via recorded delivery to:

    The Future Mapping Company
    Unit C1 Matchmakers Wharf
    Homerton Road
    E9 5GP

Faulty goods will be replaced free of charge and postage costs will be refunded.

Any unwanted goods must be returned in the original packaging and be deemed re-saleable - a refund will then be issued within 7 days.


  • Please email us within 48 hours of receiving the package with photographs showing the damage to the map and any corresponding damage to the box/packaging.
  • This will allow us to process a claim with the delivery company.
  • We will then process a replacement map and if appropriate arrange a collection of the damaged map when this is delivered.