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Returns & replacements

14 day return policy

In the unlikely event that your order is damaged, or if you want to return the item:

  • Email within 14 days of receipt of your order
  • We will issue a returns number
  • Return the goods within 30 days via recorded delivery to:

    The Future Mapping Company
    Unit C1 Matchmakers Wharf
    Homerton Road
    E9 5GP

Faulty goods will be replaced free of charge and postage costs will be refunded.

Any unwanted goods must be returned in the original packaging and be deemed re-saleable - a refund will then be issued within 7 days.

Christmas - All return requests relating to Christmas gifts must be submitted to us by Friday 18th of January.