We hope you'll be delighted with your map. However, if you would like to return your order, please contact us within 14 days of receiving it.
Returning an Item
Please email info@futuremaps.com within 14 days of receipt of your order and we'll issue you with a returns number.
The item should then be returned within 14 days using a tracked or recorded delivery service to:
The Future Mapping Company
Unit 3, Riverside
Station Road
Bruton
Somerset
BA10 0EH
United Kingdom
To be eligible for a refund, returned items must be in their original packaging and in a resaleable condition.
Refunds will be processed within 7 days of the returned goods being received and inspected.
Faulty Items
If your order is faulty, we will replace it free of charge and refund any reasonable return postage costs.
If your map has arrived damaged:
We take great care packaging our maps, but occasionally damage can occur in transit.
If your order arrives damaged, please email info@futuremaps.com within 48 hours of delivery, including photographs showing:
- The damage to the map
- Any damage to the packaging or delivery box
This allows us to process a claim with the delivery company as quickly as possible.
Once reviewed, we'll arrange a replacement and, where necessary, organise collection of the damaged item.