Extended Returns for Christmas Purchases.
Notify us up to Friday 12th of January for the returns of items bought over the Christmas period.
If you would like to return your map:
Please email us at firstname.lastname@example.org within 14 days of receipt of your order.
We will issue a returns number.
Return the goods within 30 days via recorded delivery to:
The Future Mapping Company
Unit 3, Riverside
Faulty goods will be replaced free of charge and postage costs will be refunded.
Any unwanted goods must be returned in the original packaging and be deemed re-saleable - a refund will then be issued within 7 days.
If your map has arrived damaged:
Please email us at email@example.com within 48 hours of receiving the package with photographs showing the damage to the map and any corresponding damage to the box/packaging.
This will allow us to process a claim with the delivery company.
We will then process a replacement map and if appropriate arrange a collection of the damaged map when this is delivered.